How can we help?
Find answers, explore guides by module, and reach our team when you need us.
Knowledge Base
Step-by-step guides for every module, from admissions to fees.
System Status
Check real-time platform availability and incident updates.
Contact Support
Reach our team by email or the in-app support widget.
Frequently Asked Questions
Quick answers to the questions schools ask most often.
Mobiskul is a comprehensive school management platform that handles admissions, attendance, fees, examinations, transport, communication, and learning — all from a single, unified dashboard.
We offer a free Starter plan for schools with up to 500 students. Founding Schools get a 50% lifetime discount on all plans, and Enterprise pricing is customized for large school chains. All paid plans come with a 30-day free trial, no credit card required.
Absolutely. All data is encrypted in transit (TLS) and at rest (AES-256). We follow industry best practices for security and privacy, and our infrastructure is hosted on secure cloud providers. See our Security Policy for details.
Most migrations are completed within 3–5 business days. Our team handles the entire process — from data mapping to validation — so your staff can focus on running the school.
Yes. We support data import from Excel, CSV, and most major school management systems. Our migration team will map your existing data structure to Mobiskul's schema.
Starter plans include email support. Pro plans include priority support with faster response times. Enterprise plans come with a dedicated account manager and 24/7 phone & email support.
Mobile apps for parents, teachers, and administrators are in development and will be available as part of our Founding Schools Program early access. In the meantime, the platform is fully accessible via mobile web browser on any device.
Absolutely. All plans include a 30-day free trial with full access to all features. No credit card required. You can upgrade, downgrade, or cancel at any time.
Still need help?
Our support team is one message away. We typically respond within one business day.